HOW CAN I CONTACT YOU?
Desert Steel Company- 312 North Mosley St. Wichita, KS 67202- Office: 316-282-2244- Email: email@example.com
HOW LONG BEFORE I RECEIVE MY PIECE?
It depends. Most pieces will be delivered within 7 to 10 days of an order. However, larger pieces may take up to 2 or 3 weeks to create and ship. If you have any questions regarding timing of an order please contact us at firstname.lastname@example.org or 316-282-2244.
HOW DOES IT HOLD UP AROUND SALTWATER?
Our pieces will last for years outside even near saltwater. However, eventually (8 to 10 years) your piece will get some rust when located in salty environments. In 10 years, we have never had a customer issue related to rusting out near saltwater.
IS ASSEMBLY REQUIRED?
Some of our pieces require a minimal amount of assembly with the longest being 10 to 15 minutes.
HOW LONG WILL THE TIKI CANISTERS BURN?
You will get 4 to 6 hours of burn time out of each canister before having to refill with standard torch fuel. Refills
WHERE ARE THESE MADE?
Every piece in the Artisan Collection is crafted by hand in Wichita, KS. Each pieces starts with a milled sheet of galvanized steel. We then cut it, bend it, fold it and weld it together. Most of our garden torches are also made in Wichita, KS. There are a select few items that we source outside of Wichita but by in large everything is made right here in the Midwest.
ARE THE PIECES PAINTED?
No. Our sculptures are finished with a patina, which is a chemical treatment that oxidizes the steel to give it a green color. Unlike a paint, this color will NOT change wash off and/or fade over time.
WILL MY PIECE RUST OR CHANGE COLOR?
No, every piece is made with galvanized steel and will not rust or corrode. The welds will rust slightly giving your piece more visual depth but, overall your piece will not rust and/or change color.
STILL HAVE QUESTIONS?
Call us: 316-282-2244 or send an email: email@example.com